One Medical

HybridNot Rated

One Medical is a primary care and urgent care telehealth provider owned by Amazon that offers both membership-based ongoing care at 200+ offices and pay-per-visit virtual consultations. They provide 24/7 on-demand virtual care for common conditions including men's health issues like erectile dysfunction.

TelehealthInsurance AcceptedHSA/FSANo Subscription

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17904040011

Coverage

All 50 States

Starting Cost

$29/visit (pay-per-visit); $99/yr (membership with Prime)

Lab Fees

Varies

Pricing Model

Hybrid

At a Glance

Insurance & Payment

✓Accepts Insurance

✓HSA/FSA Accepted

✓No Subscription Required

Access

✓Telehealth Available

Time to Provider: Same-day or next-day for in-office appointments; typically within days for pay-per-visit virtual visits

About One Medical

One Medical, now part of Amazon Health Services, is a hybrid primary care platform offering both in-person visits at 200+ offices nationwide and 24/7 virtual care. The service is designed for patients seeking convenient, accessible healthcare for both common acute conditions and ongoing primary care needs. One Medical is best suited for those who value flexibility and want the option to combine in-office appointments with on-demand telehealth support, particularly those with Amazon Prime membership who can access enhanced pricing.

What to Expect

Patients can initiate care through the One Medical app, website, or Amazon.com by selecting their condition and scheduling a visit. For pay-per-visit patients, virtual consultations start at $29 for messaging or $49 for video visits and can typically be completed within days. For membership patients, same-day or next-day in-office appointments can be booked at nearby offices, with 24/7 access to virtual care included. Follow-up care and prescription management are handled through the platform with messaging access to your care team available on-demand for membership patients or within a 14-day window for pay-per-visit users.

Pros & Cons

Pros

✓Extensive network of 200+ physical offices combined with nationwide 24/7 telehealth access
✓Affordable membership option at $99/year for Prime members with unlimited on-demand virtual care included
✓Major insurance accepted for scheduled visits, with pay-per-visit option remaining self-pay and FSA/HSA eligible
✓Same-day or next-day appointment availability at in-office locations for members
✓Integrated messaging and prescription renewal system through a single app platform

Cons

✕Limited to treating common conditions; not a specialized TRT-focused clinic
✕In-office and scheduled remote visits are billed separately to patient or insurance and not included in membership fee
✕Pay-per-visit option does not accept insurance, limiting affordability for insured patients seeking ongoing care
✕Geographic limitations on certain services (messaging unavailable in some states; Health AI consultations excluded in Alaska, Hawaii, Kansas, New Mexico, Vermont)

One Medical Guides

Deep dives into how One Medical addresses common TRT pain points.

Finding a Doctor5 min read

Cost, Access & Monitoring: How One Medical Approaches It

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